Contact support
Email support@goalpush.io. Include the workspace name, the affected feature, when the issue occurred and a safe description of the result. Never send passwords, API keys, card details, raw identity data, click identifiers, webhook signatures or complete provider responses.
Until a verified public status page is available, use the support address for service-status enquiries.
Hours and response targets
Support hours are Monday to Friday, 9:00 am to 5:00 pm Sydney time, excluding applicable Queensland and New South Wales public holidays. These are first-response targets, not guaranteed resolution times or an SLA.
- Critical service incident: within four business hours.
- Normal support request: within one business day.
- Low-priority question: within two business days.
Security, privacy and abuse
- Privacy requests: privacy@goalpush.io
- Security reports: security@goalpush.io
- Abuse reports: abuse@goalpush.io